88fbd's Privacy Policy
Your personal information is our top priority. Learn in full detail how 88fbd collects and stores data, and how we protect your privacy — all explained in this document.
Introduction
88fbd ("we", "us", "platform") is a trusted online betting and casino service provider in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and what measures we take to protect your information.
By creating an account on 88fbd or by using our services, you are considered to have agreed to the terms of this Policy. You are therefore encouraged to read this document fully and carefully. If you have any questions about this Policy, please contact our support team.
This Policy may be updated from time to time. Any changes will be published on this page. You are advised to visit this page regularly.
Information We Collect
88fbd collects various types of information to operate its services. This information comes mainly from two sources — what you provide directly and what is collected automatically while you use our services.
2.1 Information You Provide
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers, and bank account details
- Identity verification documents — such as a national ID card or passport (as part of the KYC process)
- Messages and information you provide when contacting support
2.2 Automatically Collected Information
- IP address and device identity (device ID, browser information)
- Login times and session activity logs
- Betting and game transaction history
- Navigation patterns and usage statistics on the platform
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
88fbd uses the information collected for the following purposes:
- Account management: To create your account, verify security, and keep it protected.
- Service delivery: To complete gaming, betting, and financial transactions.
- Identity verification (KYC): To ensure age verification and prevent fraud.
- Payment processing: To manage deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
- Customer support: To resolve your complaints, questions, and requests.
- Responsible gaming: To help prevent problem gambling by identifying unusual betting patterns.
- Security & compliance: To prevent fraud, money laundering, and unauthorized access.
- Platform improvement: To analyze user experience and improve service quality.
- Communications: To send important updates, policy changes, and service-related notifications.
88fbd never sells your personal information to third parties. Data is used only as needed to operate the service.
Sharing Information with Third Parties
88fbd may share limited information with trusted third parties in certain circumstances. However, we always treat user privacy as our highest priority.
4.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, banks), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements and may not use your information beyond their assigned tasks.
4.2 Legal Obligations
In cases involving court orders, lawful requests from law enforcement agencies, or applicable legal requirements, we may be obliged to provide the necessary information. In such situations, we will only supply the information that is required.
4.3 Business Changes
In the event of a change of ownership, merger, or acquisition of 88fbd, user information may be transferred to the new entity. However, this Privacy Policy will continue to apply and users will be notified in advance.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 88fbd website. Cookies are small data files stored in your browser that hold information about your visit.
Essential Cookies
These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, verify security, and save language preferences. They cannot be disabled.
Analytics Cookies
These help analyze platform usage statistics so we can improve service quality. These cookies do not store personal identity information.
Functionality Cookies
These cookies are used to remember your preferences and settings, so you get a personalized experience on your next visit.
Security Cookies
These cookies play an important role in detecting fraud and preventing unauthorized access.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Data Security Measures
88fbd applies industry-standard technical and organizational measures to protect your personal information. Our security framework operates at the following levels:
- SSL encryption: All data transfers are secured with SSL/TLS encryption, protecting against third-party interception.
- Password hashing: Your password is never stored in plain text — a strong cryptographic hash is always used.
- Access controls: Only authorized staff can access specific data, and all access is logged.
- Firewall & DDoS protection: Our infrastructure is protected by advanced firewalls and cyber-attack prevention systems.
- Regular security audits: Our system security is regularly assessed so that new vulnerabilities can be identified and resolved quickly.
- Data minimization: We collect only the information necessary to operate the service and avoid collecting unnecessary data.
Data transmission over the internet is not completely risk-free. However, 88fbd makes every effort to keep your information secure. Never share your password with anyone.
Data Retention Period
88fbd does not retain user information beyond what is needed. The data retention period is determined based on the following policies:
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, some information may be kept for a limited period for legal and compliance reasons.
- Financial transaction records are retained for a specified period as required by applicable law.
- Once the required period has ended, data is securely deleted or anonymized.
Your Rights
As a user of 88fbd, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you and to request a copy of it.
Right to Correction
If your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted, subject to fulfillment of any legal obligations.
Right to Restrict Processing
You may request that the use of your information be restricted for specific purposes.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable time. In some cases, it may not be possible to fulfill every request due to legal obligations.
Privacy of Minors
88fbd is intended only for individuals aged 21 or above. We do not intentionally collect information from minors. An age verification process is in place at the time of account registration.
If we become aware that information from a minor has been collected, we will immediately close that account and delete the information. If guardians notify us of such a situation, we will take prompt action.
Only individuals aged 21 or above may create an account and use the services on 88fbd.
Third-Party Services
88fbd's services may be connected with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt) and payment processors. These third parties have their own privacy policies, and 88fbd is not responsible for their policies.
During payment processing, your financial information may be shared with the relevant payment gateway or mobile banking service provider (bKash, Nagad, Rocket, Upay), but only for the purpose of completing the transaction.
Privacy Policy Changes
88fbd reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:
- By noting the update date on this page
- By displaying a notice upon login to the platform
- By sending a notification to your registered email (for significant changes)
If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the new policy. If you do not agree with the changes, please contact our support team.
Contact Us
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact the 88fbd support team. Our team provides assistance in both Bengali and English.
Privacy-Related Requests
Get instant help via 24/7 live chat or email us at — [email protected]
We take all privacy-related requests seriously and aim to respond within a reasonable time. 88fbd is grateful for your trust and confidence.